January 6, 2011

說話的藝術


少說抱怨的話,多說寬容的話;

抱怨帶來記恨,寬容乃是智慧。

少說諷刺的話,多說尊重的話;

諷刺顯得輕視,尊重增加瞭解。

少說拒絕的話,多說關懷的話;

拒絕形成對立,關懷獲得友誼。

少說命令的話,多說商量的話;

命令祇是接受,商量才是領導。

少說批評的話,多說鼓勵的話;

批評造成隔閡,鼓勵激發潛能。…

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